Privacy Policy & Text Messaging (SMS) Terms

Privacy Policy & Text Messaging (SMS) Terms

Last updated: 04 September 2026

West Tennessee Storage ("we," "us," or "our") operates this website and our storage facilities located at 3845 Highway 79 N, Paris, TN 38242 and in Springville, TN 38256. This policy explains how we collect, use, and protect your personal information, including information related to text message (SMS) communications.

Information We Collect:
When you rent a storage unit, make a payment, or contact us, we may collect your name, mailing address, phone number, email address, and billing information needed to manage your rental account.

How We Use Your Information:
We use your information to manage your storage unit rental, process payments, provide gate access codes, respond to inquiries, and send
account-related communications by phone, email, or text message (SMS).

Text Messaging (SMS) Communications:
By providing your mobile phone number to West Tennessee Storage — whether online, over the phone, or in person — you consent to receive text messages related to your storage unit rental, including:

- Gate access codes
- Payment reminders and receipts
- Notices related to your rental agreement
- Replies to messages you send us

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or call (731) 641-9121.

We do not sell or share your mobile phone number or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.

Information Sharing:
We do not sell your personal information. We may share information with service providers who help us run our business (such as our payment processor and website/property management provider), solely to provide our services to you.

Contact Us
West Tennessee Storage
3845 Highway 79 N, Paris, TN 38242
(731) 641-9121
info@westtennesseestorage.com